If you have received a notice from the City's contracted collection agent, Gatestone & Co. Inc., advising you of an outstanding account, you may make payment in accordance with the instructions provided. Letters are sent by the collection agent, acting on behalf of the City, to assist in collecting outstanding tickets issued for bylaw offences. The City may proceed with collection action on any outstanding tickets that are no longer eligible for appeal.
Si vous avez reçu un avis de la part de l’agence de recouvrement sous contrat de la Ville, Gatestone & Co. Inc., vous indiquant que votre compte est en souffrance, vous pouvez faire le paiement requis selon les instructions fournies. Les lettres sont envoyées par l’agence de recouvrement au nom de la Ville pour aider à recouvrer le paiement des contraventions impayées émises pour des infractions aux règlements municipaux. La Ville peut prendre des mesures de recouvrement pour toute contravention impayée dont il n’est plus possible d’interjeter appel.
Pay a penalty notice (ticket)
Responsibility for early payment option within 14 days of issuance date rests with the customer.
Online
Pay parking penalty notice (ticket)In person
We accept many forms of payment: Cash, cheques, money orders, Visa, Mastercard, American Express, Discover or debit card.
You can pay your penalty notice (ticket) in person at the following locations:
The Parking Store
495 Portage Ave
Hours:
8:30 a.m. to 4:30 p.m.
Monday to Friday
Closed holidays
Susan A. Thompson Building
510 Main St
311 Counter Hours:
8:30 a.m. to 4:30 p.m.
Monday to Friday
Closed holidays
Accès–Access Saint-Boniface
170 Goulet St
311 Counter Hours:
8:30 a.m. to 4:30 p.m.
Monday to Friday
Closed for lunch from noon to 1 p.m.
Closed holidays
Mail your payment to:
The Parking Store
495 Portage Avenue
Winnipeg, MB R3B 2E4
Do not mail in cash
Cheques should be made payable to the City of Winnipeg.
Drop box
Payment can be dropped off at one of our drop box locations:
- Outside the Parking Store - 495 Portage Avenue
- Millennium Library parkade - 251 Donald Street – on P1 outside the elevator vestibule beside the Pay on Foot station


Do not deposit cash
Cheques should be made payable to the City of Winnipeg.
Phone
To pay by phone, please call 311.
Early payment of fines
Under the MBEA Enabling By-law 59/2016, motorists who receive a parking ticket can pay a reduced fine if they pay within 14 days of issuance.