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Pay or Request screening FAQ

General FAQS

I've received a parking penalty notice (ticket) but I am not sure what I did wrong. How can I find out?

Visit our parking violations page.

Manitoba Public Insurance publishes basic information on illegal parking in the Manitoba Driver Handbook.

If you still have questions, contact the Winnipeg Parking Authority.

Parking rules and regulations are outlined in Provincial legislation and City of Winnipeg By-Laws:

Review of penalty notices (tickets) is governed by:

How do I pay a penalty notice (ticket)?

You may pay your penalty notice online, by phone, in person or by drop box. You can find more information on these methods in the Pay a Penalty Notice (Ticket) section of our website.

If I disagree with a City by-law that is enforced by a parking penalty notice (ticket), what should I do?

Contact your Councillor and request a change to the By-Law.

The needs of the City change from year to year and policy direction can occur at Council level.

To find out the name of your City Council member, go to the City of Winnipeg's Citizen's Information Service.

From there, you can get your Council member's contact information from the Current Council Members page on the City of Winnipeg website.

I can't access the parking contravention photos. Why not?

Any images taken to support the issuance of the penalty notice will be available for review at the time of screening, should you wish to proceed with that option. However, photographic evidence is not required for the issuance of a penalty notice and may not exist in every case. You may also request a copy of photos by contacting 311.

For more information please visit FAQs - Winnipeg Parking Authority - City of Winnipeg

What are my options to dispute my penalty notice?

The first step in disputing a penalty notice is to request that it be reviewed by a Screening Officer. This can be done in person during regular business hours (excluding holidays and other closures), or on-line. Please note that the powers of a Screening Officer are limited to reducing or cancelling a penalty notice only in certain circumstances involving errors in the issuance of the penalty notice, or in circumstances prescribed by bylaw. The Screening Officer must consider the full administrative penalty amount (fine) when reviewing the penalty notice.

What if I do not agree with the decision of the Screening Officer?

Should you disagree with the decision of the Screening Officer, you may request review by a provincially-appointed adjudicator. There is a $25 fee for requesting an adjudication, which will be refunded should you be successful. When you receive the decision of the Screening Officer, additional information on the adjudication process will be provided to you.

Where will the screening officer's notice of decision be served once the screening has been completed?

In accordance with the Municipal By-Law Enforcement Act Enabling By-Law 59/2016, the screening officer must give a copy of the written reasons for the decision to the person who has requested the review.

Where a notice is referred to in this bylaw, the notice may be given by delivering it personally or to the last known address of the person or corporation, by mailing a copy by regular mail, or by electronic means.

Winter season FAQS

Annual Winter Route Parking Ban
For more information please visit Frequently asked questions - Snow - City of Winnipeg
Extended Winter Route Parking Ban

For more information please visit Frequently asked questions - Snow - City of Winnipeg

Residential Parking Ban

For more information please visit Frequently asked questions - Snow - City of Winnipeg

Notification - Know Your Zone app

For more information please visit Frequently asked questions - Snow - City of Winnipeg

Proceed to request screening

Proceed to pay a penalty notice

Please note that by paying the penalty, you are waiving the right to contest the penalty notice under the Municipal By-law Enforcement Act.

Last update: April 3, 2023

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