If you have received a notice from the City's contracted collection agent, Gatestone & Co. Inc., advising you of an outstanding account, you may make payment in accordance with the instructions provided. Letters are sent by the collection agent, acting on behalf of the City, to assist in collecting outstanding tickets issued for bylaw offences. The City may proceed with collection action on any outstanding tickets that are no longer eligible for appeal.
Si vous avez reçu un avis de la part de l’agence de recouvrement sous contrat de la Ville, Gatestone & Co. Inc., vous indiquant que votre compte est en souffrance, vous pouvez faire le paiement requis selon les instructions fournies. Les lettres sont envoyées par l’agence de recouvrement au nom de la Ville pour aider à recouvrer le paiement des contraventions impayées émises pour des infractions aux règlements municipaux. La Ville peut prendre des mesures de recouvrement pour toute contravention impayée dont il n’est plus possible d’interjeter appel.
Penalty notice (ticket) information
The City of Winnipeg enforces a number of less-serious bylaw offences by issuing a penalty notice, more commonly known as a ticket. The rules regarding the content, delivery, and appeal process for penalty notices are outlined in the Province of Manitoba’s Municipal By-law Enforcement Act and the City’s Municipal By-law Enforcement Act Enabling By-law.
If you’ve received a penalty notice, you have two options: request a review by a City screening officer or pay the fine.
Pay a penalty notice (ticket)
Many bylaw offences are eligible for an early payment discount if the fine is paid within 14 days of the penalty notice being served.
Request a review (screening)
If you decide to request a review of the penalty notice, the City screening officer may:
- uphold the fine amount,
- reduce the fine amount,
- or cancel the penalty notice.
Check the status of your request
Once the request for a review by a screening officer has been received, you may check the status of your screening review online.
If you disagree with the City screening officer’s decision, you may request a review by a Provincially-appointed adjudicator.
There is a $25 adjudication fee that will be refunded if your appeal is successful. If you would like to request adjudication, please contact 311.
Adjudication results are published and available on the City of Winnipeg’s Open Data Portal.